We understand that some customers may encounter financial difficulties when it comes to paying their bills. That's why we offer various programs aimed at assisting those in need. If you're having trouble paying your GWP bill, you may be eligible for one of our financial assistance programs listed below. Alternatively, you can click here to request a payment arrangement. We're here to support you through these tough times. 

Glendale Care

The Glendale Care Program offers a $20.50 monthly discount to GWP electric customers who meet low-income guidelines. Proof of income will need to be submitted for the discount to be approved.

Click here to learn more and apply. 

Utility Users Tax Exemption

Households with at least one member that is 62 years or older and income below $13,950, or low-income households with a disabled person age 55 or older may be eligible for this exemption.  Click here to learn more and apply. 

Helping Hand

The Helping Hand Program offers emergency assistance to Glendale residents of up to $150.00 per account. To qualify, customers must meet certain qualifications including loss of job or reduction in work hours, unexpected medical expenses, or loss of a family member. Click here to view eligibility guidelines and apply online. 

Guardian Program

The Guardian Program provides customers monthly electric bill discounts using prescribed medical equipment or space conditioning. Click here to apply. 

Below are programs available from other organizations that help our Glendale community.

Low Income Home Energy Assistance Program (LIHEAP)

Low Income Home Energy Assistance Program (LIHEAP) is a federally funded program that provides assistance with past due utility bills. In response to the pandemic, additional funds have been allocated to help low-income households afford their energy costs and avoid making cutbacks on other household essentials. Click here to view eligibility guidelines and apply, or call (213) 989-3177 for assistance. 

Low Income Household Water Assistance Program (LIHWAP)

Low Income Household Water Assistance Program (LIHWAP)  provides funds to assist low-income households with water and wastewater bills. Call 213-989-3177 to request application. Click here for more information. 

Catholic Charities

Catholic Charities provides assistance with utility bills and other basic needs such as rental assistance, prescriptions, and clothing. In response to the COVID-19 pandemic they are also offering assistance for those suffering from job loss or pay reduction.  Customers may contact Catholic Charities directly for utility bill assistance at (213) 318-5707. 

Salvation Army

The Salvation Army provides bill assistance of up to $50.00 per household. The Salvation Army also provides job training skills, day care programs, and other services. Customers may contact the Salvation Army directly for utility bill assistance at (818) 246-5586.